We know that things change over time and want to make sure that those members who we aren’t in contact with regularly by email are still interested in being a member. As a member, you receive updates from us, invites to events, vote for your representatives on the Council of Governors, and are eligible for online Health Service Discounts.

We send our communications digitally wherever possible. By sending appointment letters through MY CARE, our digital patient portal, we have:

• Saved on the printing and posting of over half a million letters
• Saved over £580,000, which means more money to spend on patient care
• Reduced carbon emissions, saving 128 trees from being felled and nearly five tonnes of CO2e from entering our atmosphere

Going digital means you will get more from your membership too as you will receive our monthly email newsletter.

If you wish to remain a member of the Trust, you need to renew your membership and provide us with an email address. There are three ways to do this:

1. Complete our membership sign-up form online at https://secure.membra.co.uk/Join/RDUH

2. Call our membership renewal phone line: 01392 404594 and leave your full name, address, telephone number, member ID number (beginning with a ‘P’) and email address

3. Write to us (Engagement Team, Royal Devon and Exeter Hospital (Wonford), Barrack Road, Exeter, EX2 5DW), to confirm you wish to remain a member. Please ensure you include your full name, address and member ID number so that we can identify you correctly. 

If you don’t have an email address but would still like to be a member, please make this clear in your response. We will consider how we can ensure our communications remain accessible to you. 

If you are no longer interested in membership, you do not need to do anything. If we do not hear from you by 21 November 2025, we will cancel your membership and delete your details from our system.