Who you will see

During your visit you may meet different members of our dedicated team. We work closely together to provide you with the best care and experience possible, including:

Receptionist – they can assist you with checking in and direct you where to sit whilst you are waiting for your appointment. Please let the receptionist know of any contact information that may need updating, such as a new address if you have recently moved.

Volunteers – you may see one of our volunteers helping in our departments. They may be directing patients, discussing our MY CARE online service or app, or helping with various other tasks.

Nursing team – the clinic nurse is responsible for running the clinic. They may take your observations, such as your height and weight measurements. You may see a specialist nurse who is part of the clinician team.

Consultant – this is the specialist doctor in charge of your care. You will see them or a resident doctor who is part of the same team.

Other staff – you may also see physiotherapists, midwives, occupational therapists, dieticians, pharmacists, radiographers and medical photographers, amongst many others.

Housekeeping team – together our nursing team and our housekeeping team make sure the department is clean. This is regularly audited by the outpatient lead nurse. If you have any concerns about cleanliness, please tell a member of staff.

Medical students – you may also meet one of our trainee doctors, nurses, physiotherapists etc. We are a teaching trust and a medical student may be present during your consultation. Medical students will always ask your permission to be in your attendance during your appointment.

All our staff are identifiable by their Trust ID badge. If you can’t see their badge, then please ask them to show it.

The following posters show the different uniforms worn by Royal Devon staff. We hope this helps patients and visitors understand what role each uniform denotes.