What to do when you feel unwell

Acute oncology services

We provide assessment and advice for cancer patients who have severe symptoms or are feeling unwell. Infections can develop rapidly so it is essential that you contact us as soon as possible.

We need to hear from you if:

  • You suddenly feel unwell
  • Your temperature is above 37.5 ̊C (99 ̊F)
  • Your temperature is below 35 ̊C (95 ̊F) 
  • You do not have a temperature but are feeling very unwell

Even very slight symptoms may require urgent treatment and must not be ignored. Please call the numbers provided below for the acute oncology service, not your GP. This service is available 24 hours a day, 7 days a week. 

If in doubt, call for advice. We are here to help. 

Acute Oncology Service - Northern services

Acute Oncology focuses on the management of patients that present with complications from their cancer diagnosis or treatment, it also includes the management of patients who present with a new acute cancer diagnosis.

If you are feeling unwell or have any symptoms listed on your Immunotherapy card or yellow alert card, please contact us. 

You can find out more here

24 hour advice line - Eastern services

Where to find us

We are based at the Exeter Oncology Centre

Contact us

Please call the 24-hour patient advice line on 07825401059.

What should I do if I feel unwell?

Please call us if you feel unwell. Hopefully, we will be able to help over the phone, but you may be asked to come into the unit or go straight to A&E.


Cancer treatment alert card

You may be given a cancer treatment alert card if you are having chemotherapy, radiotherapy, immunotherapy or other types of cancer treatment. 

It is important that you present this to the person providing your care.

Last updated: November 15, 2022.