What to do when you feel unwell

What to do when you feel unwell

We provide assessment and advice for cancer patients who have severe symptoms or are feeling unwell. Infections can develop rapidly so it is essential that you contact us as soon as possible.

We need to hear from you if:

  • You suddenly feel unwell
  • Your temperature is above 37.5 ̊C (99 ̊F)
  • Your temperature is below 35 ̊C (95 ̊F) 
  • You do not have a temperature but are feeling very unwell

Even very slight symptoms may require urgent treatment and must not be ignored. Please call the numbers provided below for the acute oncology service, not your GP. This service is available 24 hours a day, 7 days a week. 

If in doubt, call for advice. We are here to help. 

Acute Oncology Service - Northern services

We help people with:

  • Complications from Systemic Anti-Cancer Treatments (SACT) such as chemotherapy and radiotherapy
  • Complications from a known cancer
  • Newly diagnosed cancer
  • Cancer of Unknown Primary (CUP)
  • Suspected or confirmed Metastatic Spinal Cord Compression

Our main aim is to support you and help you access the care you need, whether this involves advising on how to manage side effects or making sure you are quickly referred to other specialities when required. 

Where to find us

We are based at the Seamoor Unit, Level 1, North Devon District Hospital

Contact us

Telephone: Seamoor Unit Reception Desk – 01271 311579

Out of Hours Service – 01271 322577 and ask for Bleep 500.

What should I do if I feel unwell?

Please call us if you feel unwell and/or you are experiencing any of the symptoms on your yellow Systemic Anti-cancer Treatment Alert (SACT) card.

You will either be put straight through to the nurses or we will take your telephone number. The nurses will return your call as soon as they are free.

Hopefully, we will be able to help over the phone, but you may be asked to come into the unit or go straight to A&E.

Important: Present your yellow alert card on arrival

24 hour advice line - Eastern services

Where to find us

We are based at the Exeter Oncology Centre

Contact us

Please call the 24-hour patient advice line on 07825401059.

What should I do if I feel unwell?

Please call us if you feel unwell. Hopefully, we will be able to help over the phone, but you may be asked to come into the unit or go straight to A&E.

 

Cancer treatment alert card

You may be given a cancer treatment alert card if you are having chemotherapy, radiotherapy, immunotherapy or other types of cancer treatment. 

It is important that you present this to the person providing your care.

 

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Last updated: November 14, 2022