Endoscopy services North

Our endoscopy unit is also known as the Gemini suite, and we see approximately 8000 patients each year. The majority are booked for gastroscopies, flexi sigmoidoscopies and colonoscopies, but we also see patients for Cystoscopies and bronchoscopies.

You will be seen by a specialist team of gastro-enterologists, respiratory physicians, colorectal surgeons, upper GI surgeons and urologists. Our patients are usually referred by their GP, or are referred following a clinic appointment at the hospital. 

We also help with emergencies as part of our 24-hour service for inpatients. 

Contact us

If you want to discuss any aspect of your endoscopy experience including any concerns relating to your care then please don’t hesitate to contact the endoscopy manager on 01271 349180

Or email via the reception team ndht.endoscopy-reception@nhs.net

General questions

If you want to discuss any aspect of your endoscopic procedure, please contact the endoscopy nursing team. We will be happy to talk you about any aspect of your procedure.

We are here Monday to Friday, from 8am to 18:00 (with the exception of bank holidays)

Tel. 01271 349180

 

Pre-assessment

Email the pre-assessment team on ndht.endoscopypreassessment@nhs.net or leave them a message via the number above and someone will get back to you as soon as they can.

 

Appointments

Queries about booking appointments, cancellations and appointment changes should be directed to the Admin team.

Tel: (01271) 370214 Monday – Friday 08:00 – 16:30. This has an answering machine connected. We aim to action all queries within 24 hours during the working week.

 

After your procedure 

If you experience any problems or symptoms after your procedure,  please telephone the endoscopy unit between 8am to 6pm 

If you experience any of the following symptoms please attend the Emergency Department:

  • Severe abdominal pain (not cramp caused by trapped wind)
  • Passing a sudden, large amount of blood
  • A firm swollen abdomen with or without vomiting

Alternatively, call your GP or If you require advice out of hours call 111

 

Where to find us

Level 0, Endoscopy (Gemini)

North Devon District Hospital

Raleigh Park

Barnstaple

Devon

EX31 4JB

Please note that there is an endoscopy patient drop-off parking space near the entrance.

Pre-assessment

If the Doctor has asked to see a patient’s large bowel, (colon) in order to get a view they will need to take a strong laxative.

To ensure this is safely done the pre assessment team speaks to the patients to assess whether the patient is able to have the preparation using questions about their health, mobility and any medications they are taking.

The pre assessment takes between 10 and 20 minutes and is performed over the telephone. Occasionally it is necessary for the patient to attend the unit to have the pre assessment.

Once the pre assessment is successfully completed the team member will send the sachets of preparation to the patient in the post along with instructions on how to take it.

If there are any further questions regarding your bowel preparation or procedure, please contact the pre-assessment team by emailing them at ndht.endoscopypreassessment@nhs.net or alternatively you can leave them a message on (01271) 349180 and a member of the team will get back to you.

Before your procedure

Both the bookings team and the pre-assessment nurses will aim to ensure your endoscopy appointment is booked and tailored to your individual needs.

If a pre-assessment is required for your procedure, this will usually take place over the telephone.

The admitting nurse will ask about your past and present medical conditions and the telephone number of the person driving you home and staying with you to provide the overnight care. We will also need to know what medications you are currently prescribed. Please bring a list of your medications with you.

Your appointment letter will ask you to contact us if you have any of the following;
if you take any blood thinning medication listed below:

  • Warfarin, Dabigatran, Rivaroxaban, Apixaban, Edoxaban.
  • Aspirin (this does not need usually need to be stopped for endoscopy)
  • Clopidogrel (Plavix), Ticegralor (Brilligue), Dipyridamole (Persantin), Prasugrel (Efient), Acenocoumarol (Sinthrome)
  • Heparin (usually injected under the skin)

If you are Diabetic, and / or have a pacemaker or any other heart / cardiac implanted device.

If you need to cancel or re-arrange your appointment please call (01271) 370214 between 08:00 and 16:30 Monday to Friday. This has an answering machine connected. We aim to action all queries within 24 hours during the working week.

If you need to call regarding medications etc. then please call the endoscopy unit on 01271 349180

Alternatively email ndht.endoscopy-reception@nhs.net

We are here Monday to Friday 08:00 – 18:00

If you have a question for the pre-assessment team you can either leave a message with the reception team or email ndht.endoscopypreassessment@nhs.net

After your procedure

Once the procedure has been completed, you will be transferred out to the recovery area.

Every patient is cared for as an individual therefore the recovery period may differ from one patient to the next.

Once the recovery nurse is satisfied that your observations are stable, that you are comfortable and orientated, you will be able to get up and take a seat in stage 2 recovery.

Here you be offered refreshments, such as tea, coffee, biscuits or a piece of fruit. You are more than welcome to bring a sandwich from home to enjoy after the procedure if you so wish.

Before leaving the department, a member of the nursing team will provide you with a copy of the report and post procedure information.

The person collecting you must come to the endoscopy reception and let the reception team know they have arrived to collect you.

What if I need further advice and assistance?

If you experience any of the following symptoms please attend the accident and emergency department.

  • Severe abdominal pain (not cramp caused by trapped wind)
  • Passing a sudden , large amount of blood
  • A firm swollen abdomen with or without vomiting

You can call 111 anytime for advice

Patient information leaflets

We produce a wide range of leaflets which provide information about our services and about the treatment you might receive in our clinics or during your stay in hospital. 

We also produce these in different formats including large print, please contact the department you are visiting for more information.

Please note that the leaflets are currently under review. 

Find out more

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Last updated: November 25, 2022