Healthcare Support Workers

We are incredibly proud of our HCSW workforce, your contribution is vital for delivering exceptional patient care. It is important to protect your wellbeing, so we will always be on hand with support alongside your warm and compassionate team of fellow professionals.

Once qualified, your role can be tailored to suit the hours you need, whether you need the flexibility of shift patterns split across weekdays, weekends, and nights, or part-time hours to fit around family and study time.

You don’t need any previous experience. We provide all the training you need to get started, which means you can learn and progress whilst also being paid. We’ll welcome you into the fold with a bespoke package of learning, support, and a full induction programme, equipping you with all the tools you need to reach your potential. Plus, you’ll have a designated ‘buddy’ to work with whilst you learn the ropes.

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What's it like to work at the Royal Devon?

What's it like to work at the Royal Devon?

Working in a Healthcare Support Worker role is an ideal vantage point for exploring the different careers available within the NHS. We are proud to nurture a workforce of real homegrown talent, many of whom discovered their dream job during their time working as a HCSW.

Guided by senior members of the team and collaborating with all kinds of different specialties, you’ll progress along your chosen career pathway with the help of our learning and development opportunities. This all starts with a fantastic induction programme, after which you’ll be teamed up with a ‘buddy’ to find out more about your specific clinical area.

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Becoming a Healthcare Support Worker at the Royal Devon

What does a career pathway look like?

What does a career pathway look like?

There are so many ways to achieve a fulfilling and rewarding career as an HCSW. You may be starting afresh and looking for a brand new role, or perhaps you have dedicated a few years to other goals and are looking to return to practice. If you are interested in developing your role, we have a wealth of opportunities you can harness too.

To help you on your way, we produced a brochure to kick start your career with us. 

Download our brochure

Advancing your career

Your bespoke learning journey

Your bespoke learning journey

You’ll be supported to create your own personal development plan. This is used to identify your individual training needs, which can be met from the wide range of learning opportunities available such as clinical skills, management development, coaching and mentoring, IT skills and much more.

Learn with us

Star iconCase study

Paula Doidge - Therapies
Paula Doidge - Therapies

 “I was attracted to the role of a Healthcare Support Worker as I am keen to help patients achieve their goals. I am involved with the amputees and enjoy seeing them progress. I work in the community team and our aim is to speak with our patients to find out what their concerns are, so we then can assist them with their goals. During my time in the community, I have completed amputee training and also spent time at the Exeter mobility centre to get a better understating of how they are measured for a new limb, which has been invaluable for my knowledge

.My involvement with the amputees during the Covid pandemic was a standout proud moment for me. Thanks to the challenge of completing rehab at home rather than in the gym as we normally would, we had to figure out the best way to support and rehab the amputees in a safe way.

If you’re considering becoming a Support Worker, you should know that whilst the role can be challenging, it really is the most rewarding job, especially when you see someone progress and achieve their goals.”

What can I expect to get paid?

Focus on: Urgent Community Response

Focus on: Urgent Community Response

Transforming people’s lives starts at home, and that’s why the work of our Urgent Community Response team is so vital for our services. As a Healthcare Support Worker, your care and compassion will be making a huge difference every day, whether you are guiding a patient’s healing journey in the comfort of their own home, or making sure a person with dementia can stay safely in their familiar environment.

Based out in the community, this crucial role has great variety where no two days are the same. You’ll be caring for our most vulnerable patients across a wide geographical area that encompasses sleepy seaside villages and bustling market towns. Throughout it all, you’ll be supported by a team that feels just like family.

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Star iconCase study

David Chadwick, Urgent Community Response
David Chadwick, Urgent Community Response

I joined the NHS in 2018 as part of the Urgent Community Response team (UCR) as a Band 2 Healthcare Support Worker. My team helped me on my career journey, tailoring training to my needs, and the Trust supported me with my Level 3 Healthcare Diploma.

Most of this training took place during work time and I was able to expand my skills, clinical competencies and health knowledge. I began working as a Band 3 Support Worker once qualified.

I strove to learn more, pushing myself and furthering my skills as I progressed along the Assistant Practitioner pathway. This helped me to discover a passion for Occupational Therapy, having worked as part of a multi-disciplinary team alongside various professions such as speech and language therapy and other professions.

I will soon be starting my next adventure as a student Occupational Therapist with UWE Bristol, where I’ll be able to study whilst working alongside my current team.

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Last updated: December 20, 2022