Visiting information

Help us to stop the spread

We have infection prevention and control measures in place to reduce the spread of viruses, but we need the public to help us.

Help avoid spreading bugs and germs by making sure you wash your hands for 20 seconds in soap and warm water.

Please help us to help you and your loved ones by not visiting if you are showing any symptoms of respiratory diseases (including COVID-19 and flu) or any other infections like norovirus (such as diarrhoea and vomiting).

If you have an outpatient appointment

If you have a planned appointment and have symptoms of a virus, please call the number at the top of your letter to postpone your appointment.

If you do need to use our urgent care services

Please follow the infection prevention and control guidance in place at our hospitals.

  • Practice good hand hygiene – please use the hand sanitiser provided and washing facilities
  • Wear a face covering in certain areas – click on the visitor guidance below for more details
  • If attending our emergency department (ED), you should only be accompanied by one person

Please let our clinical teams know if you are experiencing any symptoms of diarrhoea or vomiting, COVID-19 or cold or flu-like illness

If you do need to visit a loved one

Please follow our visiting guidance and consider using our alternatives to face-to-face visiting. There are other ways we can help you to stay in touch.

Eastern services visitor guidance

Northern services visitor guidance

Last updated: January 05, 2024.