MY CARE

The simpler way to manage your health

Sign up for MY CARE here

It's now simpler than ever for you to view your hospital and specialist community medical information digitally, in one convenient place. 

You can access MY CARE using an app on your mobile phone or using your computer. 

Around 250,000 patients have made the switch to MY CARE, why don’t you join them? 

Key benefits

Here are some of the features in MY CARE:

• Manage your appointments: MY CARE holds your recent and upcoming appointments, so it’s easy to check where you need to be.  
• Get your test results: Once your test results have arrived you can view them on MY CARE. They are clearly laid out and easy to view. (Find out more about test results in MY CARE)
• Share your health information: Allow a family member or carer to access your health and appointment information by enabling Proxy Access 
• Reduce the number of letters you get through the post: when you sign up to MY CARE we will send you most of your information digitally through MY CARE, text and email. Quicker, saving paper and keeping all your information in one place. * 

*If you sign up to MY CARE and would still like to receive letters through the post, then you can set your communication preferences to opt-in to post.

Get started with MY CARE 

If you’re over the age of 16 and a patient at the Royal Devon there two easy ways to set up a MY CARE account. 

1. Complete this online sign up form. You will need your NHS number and email address or mobile number. 
2. Sign up using your NHS App login details. Go to this MY CARE login page click 'Continue to NHS login' and follow the on-screen instructions.

Find out more about MY CARE for people under 16 

Working in partnership 

We are working in partnership with Torbay and South Devon NHS Foundation Trust and University Hospitals Plymouth NHS Trust to introduce a single Devon-wide hospital electronic patient record (EPR) with the Epic system that is already in use across the Royal Devon.   

This means that you will still be able to access information about your hospital and specialist community care your record via the MY CARE for all of your hospital and specialist community care no matter where you are in Devon.    

Our privacy notice explains how we handle your information in our shared environments and how we will ensure your rights are respected.

MY CARE and the NHS app 

MY CARE complements the NHS app. MY CARE gives you more detailed access to your hospital and specialist community care. The NHS app gives you information about your GP care, repeat prescriptions, vaccinations and NHS 111 online. 

You can now also see details of most of your upcoming appointments at all of the hospital and specialist community sites across Devon in the NHS App. 

You can click through to MY CARE from hospital appointment information in the NHS App, or use the new 'Continue to NHS login' option. This will allow you to log in to or register a MY CARE account using your NHS login (NHS App email and password). 

Sign up for MY CARE 

Please note:

• Not all aspects of your medical record and care will be available in MY CARE.
  
  
• The release of test results may be delayed while under review by your care team. Sensitive results will not be released.
  
  
• Some appointments may not appear in your calendar due to their sensitive nature.