Staff Bank

Are you looking to tailor your shifts to suit your needs? Joining the Staff Bank is a great way to enhance your earnings and your skillset. This is great for those who cannot commit to a regular pattern of working or those who find it difficult to find posts with the hours and times to suit them.

Acting as an exclusive internal agency for the Trust, this provides an opportunity to experience the majority of wards and departments in the hospital before potentially applying for a substantive contract. Although working for the Central Bank is not employed contracted work, you do need to be registered to work for our service.  

We have three different Staff Banks at the Royal Devon:

  • Central Bank (Eastern services)
  • Estates and Facilities Bank (Eastern services)
  • Staff Bank (Northern services)

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What pay and benefits will I get?

What pay and benefits will I get?

Joining the Bank is an excellent way to get first-hand experience from a variety of specialties. Not only will you get first choice of shifts to suit your needs, you'll be supported by our warm and friendly team and an exclusive training package to enhance your career progression. 

All Bank Staff at the Royal Devon will be paid in arrears for shifts worked each month according to the National Agenda for Change pay scales. Bank-only workers qualify for the generous NHS Pension alongside 28 days pro rata annual leave per year. Currently, there is no provision for paid maternity leave or occupational sick pay, but you will be entitled to Statutory Maternity Pay. The amount you'll get depends on the amount of National Insurance contributions you make.

Please let us know if you are expecting a baby so that we can make sure your working environment is safe and comfortable for you. Once you have finished Maternity Leave, you will receive a warm welcome back to the Central Bank - please remember to brush up on your annual skills refreshers when you do.

NHS pay explained

What opportunities are there?

Your bespoke learning journey

Your bespoke learning journey

As an added bonus, Bank workers are eligible to apply for any study days or courses provided by the Learning and Development Centre.

We'll also pay for you to brush up on your skills and update your learning as part of your essential training requirements. Registered nurses need to attend an annual drug administration update, which is also paid, and Midwives have additional paid study days too.

Learn with us

Do I need to have experience and qualifications?

Do I need to have experience and qualifications?

You'll need to have relevant qualifications and experience for Nursing, Midwifery, Allied Health professionals and some Clerical roles as well as an up-to-date registration. There are some roles such as Band 2 Healthcare Support Worker and some Estates roles that provide training on the job, which is a great way to develop your career. 

Explore roles

Nurses and Midwives

Nurses and Midwives

We will help you get started by providing you with two uniforms. We do take a small deposit of £20 for this, but we'll make sure this comes out of your first payslip so that there isn't an upfront cost. We'll get you started with some initial shifts, and explain our staff bank process to you so you know what you need to do. This includes giving you access to our electronic rostering system which means you can book shifts in advance and get alerts for last-minute opportunities.

You'll need to complete at least six shifts over a six month period otherwise we'll sadly have to withdraw you from the Bank.

More about nursing roles

Admin and Clerical

Admin and Clerical

For Clerical Assistants, you will need to have a minimum of GCSE Grades A – C in English and Maths and relevant experience in an office environment. For Secretarial work you will also need to have typing and audio typing qualifications, and relevant experience in a secretarial environment. We will provide paid training for relevant IT in-house systems prior to starting work.

You'll need to complete at least six shifts over a six month period otherwise we'll sadly have to withdraw you from the Bank.

More about wider healthcare roles

Useful contact details - Central Bank

Central Bank Supervisor, Jacquie Cooper

Jacquie can be contacted for general Central Bank enquiries, payroll issues and training queries.

Clinical Matron for Temporary Staffing, Nolwenn Luke

Nolwenn is the point of contact for all clinical issues/incidents/concerns; revalidation; health concerns and general support.

Central bank administrators

  • Marie Stevens
  • Gemma Maddocks
  • Debbie Oswin
  • Harriet Coleman-Pratt
  • Jack Pook

The Bank administrators can be contacted on:

  • 01392 402352

Or via email:

For general bank enquiries

For payroll issues

For application forms


Useful contact details - Estates and Facilities Bank (Eastern services)

Estates and Facilities Bank Coordinator, Shannon Turner

Abie can be contacted for general Bank enquiries, payroll issues, training queries and general support.

Bank, Training and Audit Manager, Darren Shepherd

Darren is the point of contact for all training/bank and audit issues/incidents/concerns and general support.

EFM bank administrator

Or via email:

For general bank enquiries, payroll issues or application forms

Useful Contact details - Staff Bank (Northern services)

How to book shifts > Login > My:Bank Flexible workers (pick icon at base of screen)

Any questions regarding NHS Professionals please contact Clare Holland on 07785 762077

Any questions regarding your recruitment contact   telephone 01271 313938

Any questions regarding Trust Bank Contract contact Bank Team on 01271 313938


Last updated: July 06, 2023


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