Our emergency departments remain under extreme pressure, with high numbers of very unwell patients, resulting in exceptionally long wait times.

Please help us to help you by choosing the healthcare service most suitable to your needs so that you get the care you need as soon as possible.

This is not always attendance at our emergency departments, but may be being treated at a minor injury unit, walk-in centre, your GP surgery or local pharmacy. This also helps reduce pressure on our emergency departments, freeing them up to help those who need it most.

Get the care you need

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Information and advice for people waiting for treatment

The information and advice here is aimed at helping you manage your wait so you arrive for your appointment in the best possible physical and mental health. There is also information about what we are doing to see you as quickly as possible.