North Devon District Hospital

In 2020/21 staff at North Devon District Hospital treated 24,477 inpatients, 16,582 day cases, 254,577 outpatients and delivered 1,239 babies. They also saw 44,131 people in our emergency department and 682 in our minor injuries units.

The populations of Torridge and North Devon account for 92.8% of patients to NDDH, with the remaining 7.2% coming from residents from the Cornish and Somerset borders or tourists to the area.

NDDH provides a 24/7 emergency service and is a designated trauma unit operating within a trauma network serving the whole of Devon and Cornwall. This network ensures residents of Northern Devon have access to trauma services.

The Trust offers a range of general medical services, including cardio-respiratory, stroke care and gastroenterology. General surgical services include orthopaedics, urology and colorectal specialities. We also run ophthalmology services, using the latest procedures and techniques to treat glaucoma and macular degeneration.

The Trust offers patients a choice of local, specialist services and invites consultants from other neighbouring NHS trusts to hold clinics in the area. We work with Musgrove Park in Taunton on a vascular network and Derriford on a neonatal network.

Please visit our COVID-19 pages for the latest visitor guidance.

The hospital’s address and postcode is:

North Devon District Hospital
Raleigh Park
Barnstaple
Devon
EX31 4JB

Please follow signposts to the hospital from most of the main routes into Barnstaple. The entrance to the car park is clearly signposted.

NDDH site map

Public transport 

The hospital is easily accessible using public transport and other sustainable means of travel. 

We are well served by local bus routes, from across Devon. A number of services stop at the hospital, whereas others require a connection with a local bus route from Exeter City Centre.

The main Barnstaple train station is around two miles from the hospital and served by buses that travel directly to our site. 

For help planning your journey and the latest timetables please visit the websites below:

• www.stagecoachbus.com
• www.travelinesw.com
• www.traveldevon.info

Walking

The hospital site is around a half mile from Barnstaple town centre and takes approximately 15 minutes on foot. 

Bikes 

If you would like to park your bicycle securely, please ask at the main entrance to the NDDH, as we have bike stands available.

The patient and visitor car park at NDDH (Car Park A) is on the left as you enter the main hospital site and has 285 parking and 13 disabled spaces. There are an additional 10 disabled spaces outside the main entrance, 2 outside Vanguard, 1 near Endoscopy, 5 outside the old social club near the Seamoor Unit, and 2 outside Devon Partnership Trust main entrance 2. 

The `Park Mark’ signs at the entrance to the car park indicate that our car parks have been vetted for their security and meet a national standard.

An ANPR (automatic number plate recognition) system is in place in Car Park A, which captures vehicle registrations on entry. There is no barrier, simply drive in, find a space and park. When it is time to leave, enter the registration number of your vehicle at one of the parking payment machines. It will tell you how much you need to pay based on the length of time you have parked. You can then return to your vehicle and drive out.

If you have not paid the correct fee at the exit, a message with your registration number will flash up, and you will have until midnight to pay the fee without incurring a Parking Charge Notice (PCN). Please pay by downloading the Trust app.

Please note – the machines take cash, credit/debit card, Apple Pay, Google Pay or you can register online and pay by the Trust app.

Car registrations are recorded only for the purposes of car park charging, and are used in compliance with Data Protection laws.

Car parking charges

• Up to 2 hours - £1.80
• Up to 3 hours - £2.80
• Up to 4 hours - £3.80
• Up to 5 hours - £4.80
• Up to 6 hours - £5.80
• Up to 7 hours - £6.80
• All day - £8.00
• Weekly patient and visitor tickets (5 days) - £13.00
• Weekly patient and visitor tickets (7 days) - £15.00

The discount ‘season’ tickets for 25 tickets are available from the Information Desk on Level 2, main entrance.

Application for 'Season Ticket' by member of the public

The car park is managed by Group Nexus on behalf of the Trust. If you are issued a PCN, they will send you a letter to inform you of the charge and how to appeal it if you believe you have been charged incorrectly. If you appeal the PCN, Group Nexus will work with us to investigate and, if appropriate, arrange for the charge to be dropped.

Free parking for Blue Badge holders

If you use the disabled spaces outside of the main entrance or in Car Park A, when you are ready to leave please scan your Blue Badge barcode at the payment machine nearby, or input the last seven digits of your badge number Do not scan your blue badge on arrival.

If you park in the other disabled spaces, please provide your registration number to the reception of the area you are visiting to be able to park free of charge.

If you are a frequent visitor, you can provide your details to the team at the Information Desk on Level 2, main entrance. They will log your details so that you don’t need to routinely input your Blue Badge details into the payment machine.

Free parking for registered carers

Please provide your Carers Passport, the name of the cared-for person and the ward they are on, and your vehicle registration to

• 8am – 4.30pm, Monday to Friday – Information Desk, on Level 2, main entrance
• Weekends and outside of these hours – Porters Lodge, Level 2 between the main entrance double doors

For more information about the Carer Passport please visit Devon Carers - https://devoncarers.org.uk/support/your-carer-passport-in-devon/

Free parking for parents and carers of children staying in hospital overnight

This applies to a maximum of two vehicles.

Please provide your vehicle registration to

• 8am – 4.30pm, Monday to Friday – Information Desk on Level 2, main entrance
• Weekends and outside of these hours – Porters Lodge, Level 2 between the main entrance double doors

Help with parking costs

Any patient who is in receipt of benefits such as Incapacity Benefit, Pension Benefit or Income Support, can fill in an HC5 form for help towards travelling costs and refund of car parking charges.

Patients who are not in receipt of any of the relevant benefits, but who are nonetheless on a low income, can fill in an HC1 form to apply for help toward travel costs and refund of car parking charges. If accepted they will get an HC2 certificate to allow them to get this help with costs.

Both HC5 and HC1 forms are available outside the General Office at North Devon District Hospital.

Raleigh Galley Restaurant (open to patients, visitors and staff)

The Moment to…. Restaurant, serving a variety of hot and cold meals, snacks and drinks, to eat in or take away. Hot snacks and refreshments are available throughout the day.

We also serve freshly cooked pasties, sandwiches and homemade baguettes, jacket potatoes, and offer a choice of freshly made salads, homemade cold dessert, and fruit pots.

Location

Raleigh Galley Restaurant, Level 0, NDDH

Opening times

Monday – Sunday 7am–7pm

Meals are served at the following times: 

• Breakfast - 7.00am to 11:30am 
• Lunch – 12pm to 16:30pm 
• Supper - 5pm to 7pm 

Halal, Vegan, Gluten Free, Allergy Aware Menus are available on request. 

Staff discount is given when you present a valid NHS staff discount card. 

Menus are changed weekly on a three-week cycle. 

Aspretto Cafe (open to patients, visitors and staff)

The Aspretto Cafe serving a variety of hot pasties, jacket potato, toasties, paninis, cake, snacks, cold and hot drinks, to eat in or take away.

Location

Level 2 (main foyer), NDDH

Opening times

Monday – Friday 8am – 4pm

The Shop at North Devon District Hospital

There is a shop in the main foyer at NDDH, which sells:

• Newspapers
• Magazines
• Drinks
• Hot snacks
• Sandwiches
• Snacks
• Cards
• Some toiletries
• Soft toys
• Balloons

Location

Level 2 (main foyer), NDDH.

Opening times

Monday – Friday 8am – 6pm.

Saturdays and Sundays (inc Bank Holidays) 10am – 4pm.

Vending machines

An expanded range of hot and cold food and drink is also available 24/7 from vending machines at North Devon District Hospital. The machines are in the restaurant on level 0 and the Ladywell Unit, level 1.

Contact information

email: retail.NDDH.healthcare.uk@sodexo.com

Restaurant tel: 01271 322309 (ext 2309)

Sodexo Healthcare,
North Devon District Hospital,
Raleigh Park,
Barnstaple,
North Devon
EX31 4JB
Tel: 01271 322351
Fax: 01271 311699
www.sodexo.com

North Devon District Hospital (NDDH) is one of 40 hospitals included in the Government’s New Hospital Programme (NHP).

The Government’s aim through the NHP is to provide better care for patients, an improved working environment for staff and help the NHS reach its net zero carbon initiation, and the Trust is working closely with the central NHP team on the delivery plans for the hospital.

For more information, visit the Our Future Hospital Northern Devon pages.

Click here for details including contact details.

For general enquiries, please call our main hospital switchboard on 01271 322577, available 24 hours a day, 7 days a week.

For further contacts, please visit our Get in touch page. 

Please see our services pages for direct contact details for our services.