How to sign up

How to sign up 

Royal Devon University Healthcare NHS Foundation Trust, Torbay and South Devon NHS Foundation Trust and University Hospitals Plymouth NHS Trust are working in partnership to provide a single Devon-wide hospital electronic patient record (EPR) with the Epic system that is already in use across the Royal Devon.   

This means that you will be able to access information about your hospital and specialist community care via MY CARE no matter where you are in Devon. 

Setting up your MY CARE account 

If you’re over the age of 16 and you’re a patient at the Royal Devon, then it’s easy to set up a MY CARE account. You’ll just need your NHS number and your email address or mobile phone number.   

Patients from Torbay and South Devon will be able to sign up to MY CARE from Monday 23 March 2026.  

Patients from University Hospitals Plymouth will be able to sign up to MY CARE from Thursday 9 July 2926.   

Just go to the login page and follow the on-screen instructions:

Sign up here 

If you’re under 16 then please click here to find out more.   

Access MY CARE through the app 

MY CARE is really easy to use on your smartphone or tablet by downloading the MyChart app. 

1. Visit the Apple App Store or Google Play
   
   
2. Search for and download MyChart
   
   
3. Search for your local hospital trust: 
   
   
• Royal Devon University Healthcare NHS Foundation Trust 
  
  
• Torbay and South Devon NHS Foundation Trust 
  
  
• University Hospitals Plymouth NHS Trust 
  
  
4. Select MY CARE and complete the sign-up process 
   
   

If you sign up to MY CARE and would still like to receive printed letters through the post, then you can set your communication preferences in MY CARE. You can find out how using by reading the communication preferences leaflet.