Get the care you need

Choosing the right service when you are unwell or injured helps you to get the care you need as soon as possible. It also reduces pressure on emergency services, freeing them up to help those who need it most.

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Life-threatening emergencies - call 999

Call 999 and attend an Emergency Department in a medical emergency, when someone is seriously ill or injured and their life is at risk.

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Non-life-threatening emergencies - call 111

For other non-life-threatening emergencies you may be more appropriately treated elsewhere. Below is a brief explanation of the different services available.

NHS 111 can help if you have an urgent medical problem and you’re not sure what to do. It is available 24 hours a day, 7 days a week. 

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Real-time guide to local NHS services - use NHSquicker

NHSquicker is a free app which provides live waiting and travel times for local NHS services. It provides information about the healthcare services available to you based on your location, helping you to choose the right service and spend less time waiting.

You can also use the app to find information and opening hours about minor injuries units, emergency departments, pharmacies, dentists, opticians, and sexual health clinics.

Use NHSquicker on your browser or your phone

Last updated: November 15, 2022.