Accessibility statement for the Royal Devon University Healthcare NHS Foundation Trust website

This accessibility statement applies to https://www.royaldevon.nhs.uk/

This website is run by Royal Devon University Healthcare NHS Foundation Trust. We want as many people as possible to be able to use this website. For example, that means you should be able to:

• change colours, contrast levels and fonts
• zoom in up to 300% without the text spilling off the screen
• navigate most of the website using just a keyboard
• navigate most of the website using speech recognition software
• listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

• Some older PDF and Word documents are not fully accessible to screen reader software

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

• Please contact Patient Advice and Liaison Service (PALS)

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact: rduh.comms@nhs.net

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

Royal Devon University Healthcare NHS Foundation Trust is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

The content listed below is non-accessible for the following reasons.

Non-accessible content

• Some older PDF and Word documents are not fully accessible to screen reader software. We plan to add compliant PDF files from now onwards.

Non-compliance with the accessibility regulations

WCAG 2.1.1 Keyboard

• All pages - The magnifying glass button is not accessible using the keyboard. The mouse can click the magnifying glass icon at the top of the webpage, this function should also be available using the keyboard. 

This will be fixed by February 2025.

WCAG 1.3.1 Info and Relationships: Tables (PDF)

• This are issues on some PDF documents. This refers to tables in some documents. 

This will be fixed by February 2025.

Content that’s not within the scope of the accessibility regulations

PDFs and other documents

Any new PDFs or Word documents we publish will meet accessibility standards.

Live video

We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.

Preparation of this accessibility statement

This statement was prepared on May 23, 2023. It was last reviewed on September 10, 2024.

This website was last tested on May 26, 2023. The test was carried out using Google Lighthouse.